Send an Email
If you have any questions, please fill out the contact form below, including your Order Number if your query concerns an order, and we will respond as soon as possible via Email.
Give Us A Call
Partshub customer service is open on weekdays from 9.00am to 11.00am and from 12.00pm to 4.00pm. Call us for free on 02 03 69 59 84 1 and we can help you find the right spare parts for you.
Check Out Our Facebook
You can also contact us via Facebook, where you can also see more tips for your home, advice for your appliances, and keep up to date with our latest deals!.
Find repair advice videos on our Youtube channel. We're here to help you feel more confident when repairing your devices.
Frequently Asked Questions
Firstly, when searching for a spare part, make sure you know your type(model) number to determine the part's compatibility with your device. As well this will make it easier to search through our large selection of spare parts and accessories. If you still are experiencing difficulties, or doubts, then feel free to contact us and we will ensure you get the right parts you are looking for.
Orders that we can supply from our own stock should be delivered to you promptly. You will aslo recieve a track and tace code with your order so you can follow its progress. However, if you have any trouble or worries, feel free to contact us via the methods mentioned above. It must be noted that if we have had to order through our suppliers, delivery will take a few more days. In most cases however, if you place your order before 7.30pm, we will dispatch your order the same day. For more information on our delivery terms, click here:
If you have recieved the wrong product, or the product is damaged, then of course you can return your product free of charge, and we will be more than willing to send out a replacement part if desired. If you have ordered the wrong part (always check your appliance type number's compatibility with a part before purchasing) then you can also return your purchase, however you will have to pay postage costs. You can request a return here:
To guarantee our fast delivery times, we work very hard to ship our orders quickly, with our target being your product is dispatched the same day. Therefore, it is not always possible to cancel your order. However, you will find the necessary information to see if you can cancel your order here:
We pack and ship products as carefully as possible, but of course sometimes things still go wrong. If you've recieved a damaged part, then we will work hard to solve the problem as quickly as possible for you. More information on returns can be found here: but feel free to contact us further if you wish to discuss your options. Contact details are listed above.
Please include your Order Number when completing the contact form below - if your questions are concerning an order - so we are able to get back to you quickly and efficiently. Thank you in advance.