Due to unexpected summer holiday pressures, our customer service is currently less accessible, and we sincerely apologize for this. We are doing our utmost to limit waiting times for our phones, and reply to your emails within 48 hours. We thank you in advance for your understanding!
If you have any questions, please fill out the contact form below, including your Order Number if your query concerns an order, and we will respond as soon as possible via Email.
Partshub customer service is open on weekdays from 8.00am to 11.00am and from 12.00pm to 4.00pm. Call us for free on 02 03 69 59 84 1 and we can help you find the right spare parts for you.
You can also contact us via Facebook, where you can also see more tips for your home, advice for your appliances, and keep up to date with our latest deals!.
Find repair advice videos on our Youtube channel. We're here to help you feel more confident when repairing your devices.
We can help you find your desired item. Please feel free to contact us with your enquiry down below. Do not forget to mention the brand and model of your device so we can answer your question quickly and efficiently.
Orders that we supply from our own stock will be delivered quickly as stated. You will recieve a track and trace code with your order so you can track the progress. For products that are not in stock, they will need to be ordered through our suppliers. This can sometimes cause a further delay of approx. 10 working days. We hope this does not cause you any inconveniences.
If you have recieved the wrong order, you may return it free of charge. If you are dissatisfied with the product itself, then the product must be returned undamaged in its original packaging. In this case, the cost of shipping is your responsibility.
To guarentee our fast delivery times, we work very hard to dispatch orders quickly. Therefore, it is not always possible to cancel your order. If you do wish to cancel your order, let us know as soon as possible, and we can try to make the arrangements.
We pack and ship our orders as carefully as possible, but occasionaly something may still go wrong. We are more than willing to solve these issues quickly as possible for you. Request a return here:
Please include your Order Number when completing the contact form below - if your questions are concerning an order - so we are able to get back to you quickly and efficiently. Thank you in advance.
Please select the subject you wish to contact us about. This way, we can reply to your query quickly and accurately.